: Re: Kindle Paperwhite Repair Code 2 One of my Kindle Paperwhite's recently came up with "Your Kindle needs repair" with a Repair Code 2. Amazon instantly sent out a new device, no questions asked

@Karen

Vote Up Vote Down   0 Reactions

Login to give Reaction!

Yes, see the discussion on:
www.reddit.com/r/kindle/comments/2xojx2/how_to_fix_your_paperwhite_if_it_says_your_kindle/
It is happening IMHO due to Over The Air (pushed) software updates failing, either due to bugs in the new release or the update process not behaving. The biggest issue is that Amazon won't admit it and if your unit is out of warranty they want to sell you a new one instead of telling you the simple method of doing a factory reset, i.e. adding a DO_FACTORY_RESTORE file to your root directory! This is utter fraud by Amazon and I spent hours on calls to Amazon trying to get my unit fixed/replaced to no avail. The biggest conspiracy is why this simply fix seems to be widely discussed on Chinese and Russian web site but not on any english sites (hence my propencity to add the magic file name in posts on this topic).

Free books android app tbrJar TBR JAR Read Free books online gutenberg

(0)

Login to post a comment!