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I don't have a Kindle Paperwhite, but I have used other Kindle devices.

The cable is generic. Any matching cable should work. Most of my file transfer I did by sending the books as email attachments (downloading) rather than copying over USB (sideloading). Both worked for me. With USB I used a standard micro USB cable but not the one that shipped with the Kindle. There was nothing special about the cable shipped with the Kindle in my experience.

This post on the mobile read forum has three people saying they used generic cables with the paperwhite 2

This answer on ebooks.stackexchange.com has details on how to get books on your device if your USB cable is not working.

On your Mac, using each cable one at a time, what do the Apple menu > About This Mac > System Report > Hardware > USB details say? Does the paperwhite cable show a kindle device and the other two a different device?

Is it possible that two of the cables are old/broken and the cable with the paperwhite is the only one functioning?


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