: Re: I can't connect my Kobo Glo to my Laptop All of a sudden, I'm unable to connect my 1st gen. Kobo Glo to my Laptop. It usually worked without any kind of problem (I sideloaded a book not

@Karen

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It's difficult to answer this in a format that's useful for Stack Exchange since it usually turns into a long comment thread of "Have you tried this?" so I'll try a more generic answer.

The sequence I follow when trying to debug things like these is to systematically swap out things to see what could affect it. You have already swapped the operating system which is a good thing - we know it's not a Linux kernel upgrade issue or something like that.

I would now swap out these things in the order of least-to-most amount of work:

Try a different USB port.
Try a different USB cable (I see now that you have already tried this).
Try a different USB device with a different USB cable.
If it works, try the new device with the old cable.
Try it in another computer.

If all of this fails, you can try to reset the device in two ways:

Try simply turning it off and on again. Sounds stupid, but for example my Kobo is essentially always on since I tell it to go to sleep mode when I close my case lid.
Factory reset. On my Kobo Aura ONE this is in the Settings>Device information menu.
I don't know how to do this, but it could be possible to force a firmware upgrade even if it's to the same version.

If none of the above helps, I would simply give up and declare it broken.

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