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I use the Amazon Cloud Reader and PC Reader, but I can only view books purchased through Amazon in them. In fact, it won't let me deliver other books - those I emailed to Amazon for conversion or created in some other way, like using the Chrome extension - to those readers, at all. See the image for what I run into when I try to deliver one of these books, which was converted using Send-By-Email, from the "Manage My Kindle" area of amazon.com.
I found a post on an Amazon forum thread stating that the Cloud Reader doesn't support personal documents, but it's over a year old. I can't help but think that I'm doing something wrong and missing some way to get these docs into the cloud and/or on my PC.
Is there a way to deliver these docs to Cloud Reader and PC Reader?
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New (April 2014) Solution:
Go to Amazon Cloud Drive (https://www.amazon.com/clouddrive/).
Select documents (one-at-a-time only) and click Download.
Old Solution that can work without Internet Access:
Deliver the documents/books to your iPhone or iPad Kindle.
Download & install an app such as iFunBox Classic (free). This app allows you to explore your iPhone files with no jailbreak required.
Plug your iPhone/iPad into PC via USB and start iFunBox Classic.
In iFunBox, navigate to "User Applications/Kindle/Library".
Here, every "book" on your Kindle is listed with nonsensical filenames such as "UQCTNAXOJZDZPWDA7GY5GKF52NMNEIU6_PDOC.azw". However, since you just delivered your chosen books, you can sort by date and it will be easy to select the ones you want.
Drag-and-drop, or select and click "Copy to PC", to get these files onto your PC.
Now you can open them in Kindle for PC, and also Kindle for Mac I believe. Cloud reader is probably a lost cause.
Background Info:
As you have discovered, Amazon frustratingly considers any book not purchased through them as a "personal document" with many limitations, including that they do not sync annotations nor highlights, and you cannot deliver them to PC or Cloud Kindle.
Extra Tip:
I also use iFunBox to back up my annotations/highlights, contained in the file "AnnotationStorage" located also at "User Applications/Kindle/Library". This is an SQL database and can be read with a free app such as SQLiteBrowser.
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