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I used to have a Kindle 3 (keyboard). After almost 3 years of honourable service, it started getting stuck more and more, until reset wasn't solving anything anymore.
The very helpful Amazon customer service replaced it (albeit out-of-warranty) with a Kindle Touch. Happy again, I copied some books I was reading to the new device and started reading.
After less than a month, the Touch got stuck too. Now since I don't believe in cursed ebook users, I'm trying to figure out if there is a common cause. I haven't treated any reader badly, always charged before getting the warning, never let it fall (at least the new one).
I'm starting to suspect it's because of some book I loaded, can it be? I usually use Calibre on Windows 7 to manage ebooks.
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Could the problem be the charger? Do you still use your old charger with the new Kindle? If the charger is flaky, it could have damaged both Kindles.
Also, it could, of course, just be a coincidence. People's Kindles die all the time. Two dead Kindles isn't really enough to be sure of a trend.
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I have a kindle keyboard, and was having similar problems with freezing getting more and more common. I had about 700 different works on it, but it reported it still had lots of room left on the drive. At that time I was getting works from Amazon, Project Gutenberg, Wikisource, and few random places pointed out by Internet Archive. (No pirated works)
I removed nearly all the books from the kindle keyboard. Leaving a few reference books and a dozen or so in my going to read soon file. I now keep my "library" organized on Calibre (backup to an external hard drive). This has solved the problem, except for when I turn on the wireless (see related question).
I also purchased a paper white and I have never had more then a couple dozen books on it at a time, though I have had several hundred in and out of it. The wireless is on 24/7 and I have not had an issue.
In the end, if it was the something about one or two of the books, or just the volume of books stored on the kindle, removing most of the books solved the issue for me.
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You can try and convert all of your Calibre managed files, to any format and see if any of the books show a problem.
If you don't want to polute your book database, make a copy first and work on that. No guarantee to find the culprit, but not a lot of effort either.
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Yes there can be a common cause. The change in hardware does not necessarily mean that there is no bug in the software (even between different versions), that causes this to happen and that is triggered by some (non-standard) sequence in one of your ebooks.
If you have PDF files, it might even be a bug in the program that is part of the PDF file (it can be causing some infinite loop, or memory/stack overflow).
Sometimes this freezing behaviour is triggered on ebook readers while the (new) files are scanned. This is one of the reasons why I recommend storing the ebooks on an removable medium, which allows you to search for and remove the offending file even if the device doesn't start anymore.
I don't know how many ebooks you are talking but you should consider opening them with some software that actually complains about non-standard/faulty files (e.g. using evince started from the command line in bash scripts, running epub-check on EPUB files)
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